Datenschutzerklärung

This privacy policy describes how Solis Energie AG collects, uses, and protects information gathered through our online platform and services. We are committed to ensuring the privacy and security of personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection laws.

Identity of the Data Controller

The data controller responsible for processing your personal data is Solis Energie AG. Our address is: Solis Energie AG 8 Brandschenkestrasse 8001 Zurich Switzerland

Information We Collect

We collect information to provide and improve our services related to solar energy solutions. The types of information we collect depend on your interaction with our site and services.

* **Information you provide directly:** This includes personal and business contact details such as your name, address, phone number, email address, and details about your property or project requirements when you request information, services, quotes, or communicate with us. This may also include financial information necessary for processing payments or contracts related to services like solar panel installation or sales. * **Information collected automatically:** When you visit our site, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information helps us understand how visitors use our site and improve its functionality.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

* **Performance of a contract:** Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing a quote, planning an installation). * **Legitimate interests:** Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override these interests. This includes improving our services, managing our business operations, preventing fraud, and direct marketing where permissible. * **Compliance with a legal obligation:** Processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax, accounting, or regulatory requirements). * **Consent:** Where required by law, we may rely on your consent to process certain types of personal data (e.g., for sending marketing communications). You have the right to withdraw your consent at any time.

How We Use Your Information

We use the information we collect for various purposes related to providing our solar energy services, including:

* To provide, operate, and maintain our services. * To process inquiries and requests for quotes or information. * To plan, schedule, and perform solar panel installations and other related services. * To communicate with you regarding your project, service updates, and support. * To process payments and manage contracts. * To improve our site, products, and services. * To understand and analyze how you use our site. * To send promotional communications, where you have opted-in or where we have a legitimate interest to do so. * To find and prevent fraud. * To comply with legal obligations and protect our rights and interests.

Sharing and Disclosure of Information

We may share your personal data with trusted third parties under specific circumstances:

* **Service Providers:** We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, IT services, data analysis, marketing, and logistics. These parties are contractually obligated to process the data securely and only according to our instructions. * **Business Transfers:** Information may be disclosed or transferred to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Solis Energie AG's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. * **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). * **Protection of Rights:** We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which Solis Energie AG is involved.

We do not sell or rent your personal data to third parties for their direct marketing purposes without your explicit consent.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Under applicable data protection laws, you have rights regarding your personal data. Depending on your location and the applicable laws, these rights may include:

* **The right to access:** You have the right to request copies of your personal data. * **The right to rectification:** You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. * **The right to erasure:** You have the right to request that we erase your personal data, under certain conditions. * **The right to restrict processing:** You have the right to request that we restrict the processing of your personal data, under certain conditions. * **The right to object to processing:** You have the right to object to our processing of your personal data, under certain conditions. * **The right to data portability:** You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. * **The right to withdraw consent:** Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us using the details provided below.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to collect and use information about you. You can find more information about how we use these technologies and how you can manage your preferences in our separate Cookie Policy (if applicable).

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If we transfer personal data outside of the European Union or Switzerland, we will take steps to ensure that your data is afforded a similar level of protection, such as by using standard contractual clauses or relying on other legally approved transfer mechanisms.

Updates to This Policy

We may update our privacy policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by writing to:

Solis Energie AG
8 Brandschenkestrasse
8001 Zurich
Switzerland